Respond to your customers and their devices


Respond to your customers and their devices


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The Internet of Things market will grow to more than $1.5 Trillion by 2020.
-IDC

Bring IOT support capabilities to your contact center platform

Listen and Automate

Receive an error signal from the broken device and start the automated service process.

Notify the Customer

A proactive message is triggered alerting the customer of what’s happening so they don’t have to call.

Reduce Service Costs

Fewer steps and automated processes speed up service and dramatically reduce cost.

Things are social

HelpSocial makes receiving a request for help from a device is as easy receiving a tweet from the customer.

Add in some simple automation and you’ve reduced your time to resolve the issue to almost zero – and created a very happy customer.

Deploy the system that keeps your customers from having to pick up the phone.


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Deploy the system that keeps your customers from having to pick up the phone.