The way customers ask for help is changing.


inContact and HelpSocial complete social customer care integration. Learn More

The way customers ask for help is changing.

Become #SocialReady

inContact and HelpSocial complete social customer care integration. Learn More

“85% of customer service will be digital by 2020.”
-Gartner

Most contact center providers are not ready for social customer care.

We hear similar stories across the industry:

“9 months wasted trying to build our own social care app and then realizing we needed major help.”

“We just weren’t successful selling a 3rd party’s stand-alone social platform. Our customers wanted real integration inside our UI.”

“Over 20k social media users requested in sales opportunities last year. That’s a lot of revenue left on the table.”

Save development cycles and bring new capabilities to your platform faster.

Two Weeks

Average time needed for a customer-ready proof of concept. Avoid long dev cycles.

One Front-end Developer

Minimal resources needed for integration. Keep other projects fully staffed.

Utility Pricing Model

Designed to help you scale the product over entire contact centers. See a faster ROI.

Our Open API platform takes the complex and makes it simple so you can get to market faster.


See a few examples of the features you can bring to your system. Check out our Connect Dashboard.

You can bring social networks and messaging apps into your platform faster and easier than you think


Schedule A Demo

You can bring social networks and messaging apps into your platform faster and easier than you think