Support every customer in any channel from your platform.

With our Social Integration TechnologyTM, the heavy lifting is done. In a matter of weeks you can be everywhere your customers are.

Accelerate your omni-channel goals

Keep your user interface, routing system and current processes forgoing extensive agent training and customer service disruption.

Unify communications across teams

Our open API allows for cross-functional social media management. From the contact center to marketing and community management teams, avoid collisions and stay in sync.

Web and mobile apps work with your tools

HelpSocial web and mobile apps are purpose built for social customer care and can integrate with existing support systems.

Social Media has become a primary customer service channel and major brands can’t afford to watch from the sidelines.


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