Built for social customer service by a social customer service team.

Built for social customer service by a social customer service team.

History

We started years ago as employees at Rackspace Hosting. We wanted to help customers in social networks and include other support teams in a seamless process. The market of social media platforms were too limited, too expensive to scale and kept everything siloed in one place. We built our platform to solve the problem.

From social media teams to contact centers, HelpSocial provides the most complete social platform for helping customers and unifying service teams.

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From social media teams to contact centers, HelpSocial provides the most complete social platform for helping customers and unifying service teams.

Our Team


Matt Wilbanks
CEO, Co-Founder

Robert Collazo
CTO, Co-Founder

Rachel Romoff
Marketing Director

Jacob Schofield
Lead Engineer

Hector Leal
Growth Director

HelpSocial is home-grown in San Antonio. We’re venture-backed and supported by leaders around the community.

Interested in joining the team?


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Interested in joining the team?