Advanced AI for Customer Service

Drive traffic, generate leads, support customers. We improve bots so they can #behelpful too.

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Bring Social to Your Contact Center

Transfer a tweet to a support specialist as easily as you can transfer a phone call.

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Customized Digital Engagement

Reduce the number of apps you have to manage. Add your favorite features to Connect.

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A Path To Instant Response

Eliminate processes, involve the right people, scale agents based on need – not budget.

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HelpSocial is a complete digital engagement center, provided as a service.


Learn About Our Platform

Use our calculator to compare our usage-based pricing model with traditional user-based models.


See the difference

HelpSocial is a complete digital engagement center, provided as a service.

Learn About Our Platform

Use our calculator to compare our usage-based model with traditional user-based models.

See the difference

Why HelpSocial?


We started years ago as employees at Rackspace Hosting. We wanted to help customers in social networks and include other support teams in a seamless process.

The market of social media platforms was too limited, too expensive to scale and kept everything siloed in one place. We built our platform to solve the problem.


From social media teams to contact centers, HelpSocial provides the most versatile digital platform for helping customers and unifying service teams.

Email: getstarted@helpsocial.com

Give us a call: +1 210 816 2466

Why would we give away an open source license for our engagement application? Learn More.

Want to see a personalized demo?


Schedule A Call With Us

Why would we give away an open source license for our engagement application?
Learn More.

Want to see a personalized demo?


Schedule A Call With Us