Only 23% of companies rate themselves as effective in social customer service.


Giving your social customers a quality omnichannel experience is easier than you think.


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Only 23% of companies rate themselves as effective in social customer service.


LEARN MORE

Giving your social customers a quality omnichannel experience is easier than you think.

With HelpSocial you can integrate social and messaging capabilities into every type of contact center platform - legacy, cloud or a custom, hybrid mix of both.
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With HelpSocial you can integrate social and messaging capabilities into every type of contact center platform - legacy, cloud or a custom, hybrid mix of both.
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Social data & features in your agent interface.
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Usage-based pricing for cost-effective scaling on-demand.
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Intelligence brings contextual data for faster resolutions.
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Social data & features in your agent interface.
Image LEARN MORE
Usage-based pricing for cost-effective scaling on-demand.
Image LEARN MORE
Intelligence brings contextual data for faster resolutions.
Image LEARN MORE
HelpSocial is the #1 platform for social media integration in the contact center.

We started years ago as employees at Rackspace Hosting. We wanted to help customers in social networks and include other support teams in a seamless process.

The market of social media platforms was too limited, too expensive to scale and kept everything siloed in one place. We built our platform to solve the problem.

HelpSocial is the #1 platform for social media integration in the contact center.

We started years ago as employees at Rackspace Hosting. We wanted to help customers in social networks and include other support teams in a seamless process.

The market of social media platforms was too limited, too expensive to scale and kept everything siloed in one place. We built our platform to solve the problem.

Email us: getstarted@helpsocial.com        Give us a call: +1 210 816 2466

Your social care team shouldn’t live in a silo. Neither should your social customers.


Find out how easy it can be to bring everyone together.


SCHEDULE A CALL WITH US

Your social care team shouldn’t live in a silo. Neither should your social customers.


Find out how easy it can be to bring everyone together.


SCHEDULE A CALL