Customer care is most effective when the entire business operates together.
An Open API for Social Business
Add social functions into your existing tools. Connect disparate systems, free your siloed data and bring it all into real-time use for every team across the business.
Real-time Contextual Data
HelpSocial provides relevant information with the social feed so you can instantly recognize customers and quickly make the decisions needed to serve them best.
Fast Workflow for Teams
From large contact centers and small social teams to geo-dispersed enterprises, everyone can work together at the same time and remain completely in sync.