HelpSocial is the #1 platform for integrating digital channels with the contact center.


Bring the abilities from our digital management platform into your contact center software.


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HelpSocial is the #1 platform for integrating digital channels with the contact center.


LEARN MORE

Bring the abilities from our digital management platform into your contact center software.


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Integrate the conversations and customer insights from social networks and messaging apps into every type of contact center platform - legacy, cloud, or a custom, hybrid mix of both.
Integrate the conversations and customer insights from social networks and messaging apps into every type of contact center platform - legacy, cloud, or a custom, hybrid mix of both.
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Social data & features in your agent interface.
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Usage-based pricing for cost-effective scaling on-demand.
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Intelligence brings contextual data for faster resolutions.
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Social data & features in your agent interface.
Image LEARN MORE
Usage-based pricing for cost-effective scaling on-demand.
Image LEARN MORE
Intelligence brings contextual data for faster resolutions.
Image LEARN MORE
HelpSocial was never supposed to be a company.

We started years ago as employees at Rackspace Hosting. We wanted to help customers in social networks and include other support teams in a seamless process.

The market of social media platforms was too limited, too expensive to scale and kept everything siloed in one place. We built our platform to solve the problem.

HelpSocial was never supposed to be a company.

We started years ago as employees at Rackspace Hosting. We wanted to help customers in social networks and include other support teams in a seamless process.

The market of social media platforms was too limited, too expensive to scale and kept everything siloed in one place. We built our platform to solve the problem.

Email us: getstarted@helpsocial.com        Give us a call: +1 210 468 1700

Advancing digital capabilities in your contact center platform is easier than you think.


SCHEDULE A CALL WITH US

Advancing digital capabilities in your contact center platform is easier than you think.


SCHEDULE A CALL