HelpSocial is the #1 platform for integrating digital channels with the contact center.


See how we helped bring enterprise social customer care to Genesys PureCloud.


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HelpSocial is the #1 platform for integrating digital channels with the contact center.


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See how we helped bring enterprise social customer care to Genesys PureCloud.


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LEARN MORE
With HelpSocial you can integrate social and messaging capabilities into every type of contact center platform - legacy, cloud or a custom, hybrid mix of both.
With HelpSocial you can integrate social and messaging capabilities into every type of contact center platform - legacy, cloud or a custom, hybrid mix of both.
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Social data & features in your agent interface.
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Usage-based pricing for cost-effective scaling on-demand.
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Intelligence brings contextual data for faster resolutions.
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Social data & features in your agent interface.
Image LEARN MORE
Usage-based pricing for cost-effective scaling on-demand.
Image LEARN MORE
Intelligence brings contextual data for faster resolutions.
Image LEARN MORE
HelpSocial was never supposed to be a company.

We started years ago as employees at Rackspace Hosting. We wanted to help customers in social networks and include other support teams in a seamless process.

The market of social media platforms was too limited, too expensive to scale and kept everything siloed in one place. We built our platform to solve the problem.

HelpSocial was never supposed to be a company.

We started years ago as employees at Rackspace Hosting. We wanted to help customers in social networks and include other support teams in a seamless process.

The market of social media platforms was too limited, too expensive to scale and kept everything siloed in one place. We built our platform to solve the problem.

Email us: getstarted@helpsocial.com        Give us a call: +1 210 816 2466

Advancing digital capabilities in your contact center platform is easier than you think.


SCHEDULE A CALL WITH US

Advancing digital capabilities in your contact center platform is easier than you think.


SCHEDULE A CALL